Troubleshooting

License Key Not Working

Troubleshooting key activation and validation.

Key Shows "Invalid"

  • Copy the key directly from the Discord DM (don't type it manually)
  • Make sure there are no extra spaces before or after the key
  • Check the correct format: XXXXX-XXXXX-XXXXX-XXXXX

Key Shows "Expired"

Check the key status in User Panel → Keys. If expired, purchase a new key.

Key Shows "Wrong Device"

The key only works on the device linked to your account. Check User Panel → Devices to verify.

"Network Error" During Activation

  • Check your internet connection
  • The server might be down — check the Status page on the website
  • Try switching between Wi-Fi and cellular

Key Was Banned

If your key shows "Banned", create an Appeal ticket in Discord to contest it.