Troubleshooting

Device Linking Problems

Fixing issues with device enrollment.

Profile Won't Install

  • Open the enrollment link in Safari (not Chrome, Firefox, etc.)
  • Go to Settings → General → VPN & Device Management to complete installation
  • If there's an existing GoodFeelings profile, remove it first and try again

Device Not Appearing After Enrollment

  • Wait a few seconds and refresh the Devices page
  • Check your device's Settings for the configuration profile
  • Try the enrollment process again

"No Linked Device" When Buying

The Discord bot checks for a linked device before purchases. Complete device enrollment on the website first, then create a new Product ticket.

Linked Wrong Device

⚠️ Device binding is permanent. If you linked the wrong device, open a Support ticket in Discord. Device changes are handled case-by-case.